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What am I not allowed to include on my listing?
Its important as a host that you are not allowed to use your business name, logo, or contact information within your listings, profile or when communicating with a guest through messaging. Our platform should be used to advertise and market your space and the experience that a guest could have with their own booking but not your business.
At no point can you use your business logo as your profile picture. We want to build our platform on people speaking to people. Guests feel more comfortable messaging a host when they can put a face to the name. Our platform is built with trust and security in mind. Our goal is to continue building trust within the events community as it leads to more enquiries and bookings. Please do keep in mind that your business logo, watermark or any other associated images relating to your business cannot be used as part of your listings photos.
Under no circumstances should you be communicating with guests outwit our platform. This is to limit your exposure to fraud and other liabilities. For security and insurance purposes, we cannot allow our hosts to encourage guests to take communication out with the platform. Doing so takes away the ability we have to assist should something go wrong. If we find hosts who are doing this we will remove them from the platform and your business will ultimately lose out.
We insist that you wait until the guest arrives for their confirmed booking to give them information about your business, if they are interested.